What is the New Property Fee or New Development Charge

What is the New Property Fee or New Development Charge
Chris McKechie January 06, 2020

What is the New Property Fee or New Development Charge

As of 2nd April 2016, the federal government required nbnco to implement a $300 (inc GST) charge for all connections made in areas they have identified as within the boundary of a new development. 

  • If you are the first resident to move into a brand-new development, then nbnco will charge the ISP you choose and they will pass this once off fee onto you.
  • If you are a resident moving into an apartment complex which is relatively new and at this address and New Property Fee or Development Charge has never been provided and you want a connection to the fibre network, then this fee will apply.

Other private fibre network operators also have this new development charge and this charge may vary slightly between operators.

If you are an Owner Occupier?

You will understand this fee as it is similar to the old Telstra Fee to get your first telephone line connect in a new property. This used to be $299. Once you had this you could choose who was going to be your telephone and ADSL Internet provider.

Are you renting?

If you’re renting and this New Property Fee or New Development Charge applies, we recommend you request your landlord to reimburse you the $300 charge as it is a once off charge that only applies when you first connect your rented property to the a fibre network with nbnco and other alternate fibre operators (the next tenant won’t have to pay for it which makes it a once off property cost).

If your landlord (or real estate agent) is unwilling to reimburse you for this one-off charge, we recommend you contact and seek advise from your State or Territory consumer protection agency as depending on the law in your State or Territory, your landlord may be required to reimburse you.

Visit the ACCC website on how to get help.